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Ordering Information
To order something just contact me or send me an email at dmenadue@yahoo.com and let me know what you are interested in.
For international customers I use PayPal for all payment transactions.
For Australian customers I use PayPal or Direct Deposit.
All pricing shown is in Australian Dollars (AUD).
All gemstones are sent registered via Australia Post.
Postal insurance (recommended) is available. This is standard postal insurance and any claims will need to be made via the appropriate procedures.
Final postage costs will be advised when order is placed and is dependant on destination and price of items (if including insurance).
Delivery times are usually 3-5 days for Australian orders and 7-14 days for International.Layby (Layaway) and Reserving a Stone
Yes, I do layby (or layaway as it is known elsewhere) and stones can be reserved. Contact me for more details.
My Guarantee
If you are not happy with the item once you receive it, you can return it within 14 days no questions asked for a refund (less postage and shipping) provided that the item is in original condition. If you have damaged the stone in anyway, such as chipping a corner off or have scratched it, then no deal - the stone is yours!
If you are returning a stone, please inform me so that I know to expect it and that you have the correct return address. Gemstones must be returned in the original packaging and must be sent registered.
With all my stones, I try my best to describe any faults or inclusions that may be present as well as any treatments or enhancements that may have been done to the stone. I try my best to represent the gemstones in the pictures as accurately as possible to real life. If a particular stone interests you, please feel free to contact me and ask for more information or pictures. I am very happy to assist you with this.
*** ALL MY GEMSTONES ARE SOLD IN GOOD FAITH AS BEING THE MATERIAL THEY ARE SAID TO BE ***
